email design

Our responsive email designs ensure your emails look stunning and function flawlessly on any device. We specialize in creating adaptable designs that automatically adjust to various screen sizes, providing an optimal viewing experience for your audience.

Send emails?   Stand out with custom email designs by Plan Bee Direct.  We specialize in creating tailored email templates that reflect your brand’s personality.

Why Choose Custom Email Designs?

  • Brand Consistency: Ensure your email aligns with your brand’s identity, from colors and fonts to logos and messaging.
  • Increased Engagement: Eye-catching, well-structured templates grab attention and encourage recipients to take action.
  • Mobile Optimization: Responsive designs look great on any device, ensuring a seamless user experience.
  • Time Saving: Reuse professionally crafted templates for multiple campaigns, saving time and effort on design.

Design Services

  • Tailored Design: Built to fit your brand.
  • Responsive Layouts: Designs optimized for desktops, tablets, and mobile devices to maximize reach and impact.
  • Advanced Functionality: Interactive elements like clickable buttons and embedded videos.
  • Editable Formats: Easy-to-update templates so you can tweak content without starting from scratch. Source files are available for conference email deployments at an additional cost.

How it Works

  1. Submit your text, images and branding guidelines.
  2. Design & Approval: We’ll craft a stunning email template and send you a proof link for review.
  3. Implementation: Receive a fully coded, ready-to-use email template compatible with major platforms and mobile devices.*

*This is not offered for discounted conference attendee email designs. Template copies are available for a small additional fee.

Email Tips and Guidelines

We use a universal system font by default on our email designs because email clients only support a limited set of fonts. While custom fonts might display correctly in some email clients, they will default to a standard system font if not supported.

  • Email Safe/Friendly Fonts: Arial, Courier New, Georgia, Helvetica, Lucida Sans, Tahoma, Times New Roman, Trebuchet MS
  • Web Safe Fonts: Lato, Open Sans, Oswald, Oxygen, Poppins, Quicksand, Merriweather, Raleway, Roboto, Rubik, Ubuntu.

Web-safe fonts and email-safe fonts are different. Web-safe fonts are specifically made for use on websites and can’t be found in operating systems or software. They’re added to websites using special tools. Email clients, like Gmail or Outlook, have their own set of email-safe fonts. These fonts may not be the same across all email clients. For instance, Gmail supports fonts like Open Sans and Roboto, but Outlook and Apple Mail don’t. However, if an email client doesn’t support a specific font, it will use a default font instead:  Apple Mail: Helvetica, Gmail: Arial, Outlook: Calibri.

If you plan to personalize your message, indicate where the name should appear when you submit your copy for testing/scheduling. Include the placeholder directly in your subject line or salutation so placement is clear.

Available personalization fields:

  • First Name: first_name
  • Last Name: last_name
  • Full Name: fullname

Placement examples:

Subject line examples

  • first_name, join us at Booth 2414
  • first_name, see what’s new at _____
  • Important update for you, first_name

Salutation examples:

  • Hello first_name,
  • Dear Dr. last_name,
  • Hello fullname,

Prefix examples using last name

  • Dear Mr. last_name,
  • Dear Ms. last_name,
  • Dear Dr. last_name,

If possible, please include the placeholder (blue text) as shown above.

Note: If you are requesting personalization, include first name, last name with prefix, or full name for each testing address you add when you complete your setup form.

Quick Reference

Subject Line Preheader
  • Optimal: 40–50 characters
  • Recommended: 50–60 characters
  • Maximum: 70 characters
  • Mobile cutoff: 30–40 characters
  • Optimal: 80–100 characters
  • Recommended: 100–120 characters
  • Maximum: 130–150 characters
  • Mobile cutoff: 30–55 characters
Best practice: Keep under 50 characters Best practice: Keep it under 50 characters
  • Aim for 30 to 40 characters for improved mobile visibility.
  • Keep key information and calls to action near the beginning.
  • Tip: Use the preheader to support the subject line instead of making the subject line too long.
  • Aim for 30 to 55 characters for improved mobile visibility.
  • Use the preheader to support and expand on the subject line instead of repeating the same wording.
  • Note: If a custom preheader is not defined, some email clients may automatically display unintended text such as “View in Browser” links or other content from the top of the email.

Email Subject Lines Tips for effective subject lines:

  • Keep it short. Mobile screens often cut off after 30–40 characters.
  • Avoid excessive punctuation, symbols, or all caps.
  • Test and optimize. Try different lengths and wording to see what works best.
  • Remove unnecessary filler words.
  • Use clear, direct language so recipients immediately understand the purpose of the message.

Character Limits by Platform

  • Gmail: 70 characters desktop, 38 characters mobile
  • Yahoo Mail: 46 characters desktop, 40 characters mobile
  • Outlook: 60 characters desktop, 30–40 characters mobile
  • Apple Mail: 60 characters desktop, 40 characters mobile
  • iPhone Mail App: 35 characters
  • Android Mail App: 30–40 characters

Tip: Most platforms show 50–70 characters on desktop and 30–40 on mobile. To improve visibility across devices, aim for subject lines under 50 characters.

Preheader Text (Snippet) Optimal preheader length is 80–100 characters. Recommended range is 100–120 characters, with a maximum of 130–150 characters. On mobile, only 30–55 characters often display, while desktop can show 100 or more. Place the most important words at the start to cover both. Best practices:

  • Keep it concise. Avoid long filler text.
  • Complement the subject line instead of repeating it.
  • Add context, a teaser, or a call to action.
  • Front-load important info to avoid truncation.
  • Specify custom preheader text so the first lines of your email body do not appear in its place.
  • Personalization, such as a recipient’s name, company, or city, can help increase relevance and engagement. Include a short call to action whenever appropriate. Emojis may be used sparingly if they fit the audience and tone of the campaign.

Let’s Get Started

Ready to transform your email marketing?  Request a quote today or order your Email Design.

Frequently Asked Questions

Templates are not provided. Each message varies by company.

Yes. This is strongly encouraged since the send address is not monitored daily.

Yes. Plan Bee Direct can build your message as a responsive HTML email. We offer this service at a discounted rate for these types of deployments. After you approve the proof, we load it into our email system and send a test email for your final approval. Find out more here.
No, attachments cannot be sent. If you want to share a PDF or another document, host it on your website and include a link in the email so readers can download it.

Yes. Unless the platform you are using to deploy your message automatically adds one, you are required by law to include one. All opt out statements should also include the company name & complete postal address (per the CAN-SPAM Act).

Responsive Email Designs

Click image to enlarge.

Orchestra Biomed

Boston Scientific

Gamida Cell

Dot Compliance

Lumen

Boston Scientific

Lurie Children’s

Bravida Medical

Soleno

Boston Scientific

Boston Scientific

Pocket Press®

The Buzz

It was great working with Barbara on a promotional email. Her template turned out great and the whole process was a breeze.
Max Pinch, Senior Content Marketing Associate, Baxter

Barbara was extremely easy to work with. Her follow-through was great as was her enthusiasm to get our information out in a timely, efficient manner. She also followed up quickly with a campaign metrics report before I even thought of asking for one. I would highly recommend her services and hope to use her again in the future.

Claudia Pinto-Cooper, Associate Marketing Director, Ann & Robert H. Lurie Children's Hospital of Chicago

Plan Bee Direct helped us create an html formatted email to raise awareness of a breakfast symposium we held at a congress. We appreciate their high level of flexibility and responsiveness. We had a positive experience working with them.

Don K, Senior Director, Marketing, Orchestra BioMed

Working with Barbara and Plan Bee Direct made the process of getting our promotional emails created, tested and sent for Heart Rhythm 2025 so simple and easy! She is very communicative and responds very quickly, or if there’s something urgent, she’s always available via phone.
She built all four of our emails (HTML files), which not only saved myself and my team time to work ahead, but she was patient while we were getting our content in. She was also willing to adjust deadlines if we needed it.

Overall, I would definitely work with her again for future events (I have already recommended to our MET team that we go this route for 2025/2026 events) – thank you SO much Barbara! You are beyond amazing!

Kasey Lanenberg, Customer Engagement Specialist , Boston Scientific Corporation

We had a great experience with plan bee direct for our first tradeshow. We needed to created a html file for our marketing eblast and Barbara was extremely helpful to work with and her turnaround time was so quick! We appreciated her creative guidance and direction on the design and were very happy with the final product! I would definitely work with her again!

Rachel Welsh, Event Consultant, Kardium